FAQs
Buying a home or securing finance often comes with plenty of questions. We’ve answered some of the most common ones below to help you feel confident about your next step.
If you can’t find what you are looking for, get in touch and Hanson will be happy to guide you.

Common questions & answers.
What does a mortgage broker do?
A mortgage broker acts as the link between you and lenders. We compare loan products from a wide range of banks and lenders, then recommend the option that best suits your needs. At Culloden Finance, our role is to simplify the process, negotiate on your behalf, and make sure you secure the right loan with confidence.
Why should I use a mortgage broker instead of going directly to a bank?
Banks can only offer their own products, while a broker has access to many different lenders and loan types. This means you get more choice, more flexibility, and potentially a better deal. Plus, a mortgage broker guides you through the entire process, making it faster and less stressful.
How much does it cost to use Culloden Finance?
Our services are generally at no cost to you. In most cases, we are paid by the lender once your loan is settled. We’ll always explain how this works upfront so there are no surprises.
Can you help first-home buyers?
Yes. We work closely with first-home buyers to explain the process, check eligibility for government grants and schemes, and ensure your loan is structured to suit your long-term goals. We make the process simple, clear, and supportive.
What’s the difference between refinancing and restructuring?
Refinancing usually means switching your loan to a new lender for a better deal, while restructuring means adjusting your current loan set-up (such as changing features or repayment options). Both can help you save money, free up equity, or improve flexibility. We’ll assess your situation to recommend the best option.
Do you only work with clients in Chadstone?
While we’re based in Chadstone, we work with clients across Melbourne and Victoria. Whether you prefer face-to-face or online consultations, we make it easy to get the right advice wherever you are.
Our core local suburbs
- Oakleigh
- Oakleigh East
- Mount Waverley
- Clayton
- Hughesdale
- Chadstone
- Notting Hill
- Burwood
- Ashwood
- Ashburton
- Carnegie
- Malvern East
- Glen Waverley
What documents do I need to apply for a home loan?
Typically, you’ll need proof of income (like payslips or tax returns), details of assets and liabilities, and identification documents. We’ll provide you with a clear checklist tailored to your situation so you know exactly what’s required.
How long does loan approval take?
Timeframes vary depending on the lender and the complexity of your application, but most approvals take between 2 and 6 weeks. We’ll manage the process and keep you updated so there are no delays or surprises.
Can I get a home loan if I am self-employed?
Yes. Being self-employed does not mean you cannot qualify for a home loan, but the process can be more complex. Lenders usually ask for extra documentation such as tax returns, business activity statements, or financial reports. At Culloden Finance, we specialise in helping self-employed clients present their finances clearly and secure a competitive loan.
What is SMSF lending?
SMSF lending allows you to use your self-managed super fund to invest in property. This type of loan has specific rules, requirements, and compliance considerations, so it is important to structure it correctly. We provide expert guidance to ensure your SMSF loan is set up properly and aligned with your long-term retirement strategy.
How much deposit do I need for a home loan?
Most lenders require at least a 5 to 20 percent deposit, depending on the loan type and your financial situation. First-home buyers may also be eligible for government schemes and grants that reduce the required deposit. We will assess your circumstances and explain the best options to help you get into the market sooner.
How can I pay off my home loan faster?
There are several strategies to reduce the life of your mortgage and save on interest. Making extra repayments, switching to fortnightly instead of monthly payments, or using an offset account can all make a significant difference over time. At Culloden Finance, we review your loan structure and recommend practical ways to help you pay off your home loan sooner while keeping flexibility for your lifestyle and goals.
What are medico home loans and can I access one?
Medico loans are specialised home loan products designed for medical professionals such as doctors, dentists, pharmacists and allied health specialists. Many lenders offer unique benefits for healthcare workers, including lower deposit requirements, waived Lenders Mortgage Insurance (LMI), and competitive interest rates. At Culloden Finance, we help medical professionals across Melbourne and suburbs like Clayton, Burwood, Malvern East, and Glen Waverley access these tailored loan options. We’ll review your eligibility and structure a solution that supports both your career and long-term property goals.
Do you help healthcare professionals in suburbs like Clayton, Burwood & Malvern East with home and investment loans?
Yes. At Culloden Finance, we work closely with healthcare professionals who live and work in Melbourne’s leading medical and university precincts. Whether you are based near Monash Medical Centre in Clayton, the Deakin Health Campus in Burwood, Cabrini Health in Malvern East, or surrounding suburbs such as Notting Hill, Glen Waverley, Ashwood, and Oakleigh, we can help you secure tailored finance solutions. Many lenders offer specialised home loan options for doctors, nurses and medical staff, including reduced deposit requirements and waived fees. We’ll guide you through these opportunities to make sure your loan supports both your lifestyle and career goals.

"Saved me money and simplified everything"
Hanson refinanced my loan from Westpac to CBA, saving me on interest and helping me consolidate my car loan and credit card. It has made a huge difference. Super professional and easy to deal with — highly recommend!
Ian Muthuthanthirige, Chadstone VIC

“Reliable support through the VIC Homebuyer Fund”
During my house-hunting journey, if you asked me who was the most helpful and reliable, I would say “Hanson Culloden” without hesitation. Especially for those needing support from the VIC Homebuyer Fund, Hanson has the expertise and guidance to make the process smooth and achievable.
Aussie Coder, Chadstone VIC

“Made buying our first home stress-free”
As first-home buyers, we were nervous about the process, but Hanson made everything clear and manageable from the start. He explained our options in simple terms, kept us updated at every step, and secured a loan that suited our situation perfectly. We could not have asked for a better experience.
First Home Buyer, Chadstone VIC
Proudly serving Chadstone and beyond
Malvern East
Glen Iris
Ashburton
Mount Waverley
Oakleigh
Oakleigh East
Oakleigh South
Hughesdale
Carnegie
Murrumbeena
Malvern
Glen Huntly
Bentleigh East
Burwood
Clayton
Notting Hill
Ashwood
Huntingdale
Jordanville
Wheelers Hill
Let’s start the conversation.
Looking for the right loan or want to explore your options? Share your details and Hanson will be in touch to discuss the best way forward.